Pick your device and what's wrong with it on our price page — you'll see the real, all-in price immediately, no calling or waiting for an estimate. Then pick a time slot, share your address (if we're coming to you), and pay. That's it — no separate confirmation call.
Yes — we repair your device on the spot, at your address, while you're there. Most repairs take under an hour. We won't leave until it works, and we hand the device back to you directly — it's never left alone with us.
Every repair carries a warranty on the part and the work — 1 or 2 years depending on what's actually in your device, shown before you pay. Where we don't have a longer warranty on record for a part, it defaults to 6 months. Full terms on our Policies page.
The price page tells you upfront: if we already hold the part, you can book today. If it needs ordering, the earliest slot you can book reflects real delivery time (typically 1–2 business days) — we never book you in before the part can actually arrive.
Most hardware repairs — screen, battery, charging port, cameras — don't require your passcode or access to your data at all. If a repair does need it (like a factory reset or OS reinstall), we'll tell you upfront and recommend backing up first.
If we can't complete the repair, you get a full refund — no fix, no charge. If the same issue comes back within the warranty period, we'll fix it again at no extra cost. New damage (a new drop or spill) isn't covered.
Anywhere in Copenhagen, with no travel surcharge within 20km of our workshop. 20–40km away, there's a 75 kr travel fee. Beyond 40km, on-site isn't available — but you're welcome to drop your device off at our workshop in Kongens Lyngby instead.
Card payment at checkout. MobilePay Business is coming soon.
Not yet — right now we cover iPhone, MacBook, Windows laptops, iPad, and game consoles. Android/Samsung support is planned.
Use "Something else? Describe it" on the price page — tell us what's going on and we'll send you a manual quote by email.