Pick your device and what is wrong with it on our price page. You see the real, all-in price immediately, with no calling or waiting for an estimate. Then pick a time slot, share your address if we are coming to you, and pay. There is no separate confirmation call.
Yes. We repair your device on the spot, at your address, while you are there. Most repairs take under an hour. We will not leave until it works, and we hand the device back to you directly, so it is never left alone with us.
Every repair carries a warranty on the part and the work, 1 or 2 years depending on what is actually in your device, shown before you pay. Full terms on our Policies page.
The price page tells you upfront. If we already hold the part, you can book today. If it needs ordering, the earliest slot you can book reflects real delivery time, typically 1 to 2 business days. We never book you in before the part can actually arrive.
Most hardware repairs, such as screen, battery, charging port and cameras, do not require your passcode or access to your data at all. If a repair does need it, like a factory reset or an OS reinstall, we tell you upfront and recommend backing up first.
If we cannot complete the repair, you get a full refund. No fix, no charge. If the same issue comes back within the warranty period, we fix it again at no extra cost. New damage, such as a new drop or spill, is not covered.
Anywhere in Copenhagen, with no travel surcharge within 20 km of our workshop. Between 20 and 40 km there is a 75 kr travel fee. Beyond 40 km we cannot come to you, but you are welcome to drop your device off at our workshop in Kongens Lyngby instead.
Card payment at checkout. MobilePay Business is coming soon.
Not yet. Right now we cover iPhone, MacBook, Windows laptops, iPad and game consoles. Android and Samsung support is planned.
Use the option to describe your issue on the price page. Tell us what is going on and we send you a manual quote by email.