Pick your device and what is wrong with it on our price page. You see the price straight away, with VAT included, with no calling or waiting for an estimate. Then enter your address, pick a day and a time window, and pay. Any call-out fee shows as soon as you enter your address, before you pay. There is no separate confirmation call.
Yes. We repair your device on the spot, at your address, while you are there. Most repairs take under an hour. We will not leave until it works, and we hand the device back to you directly, so it is never left alone with us. The exception is liquid damage: we pick the device up, clean it at our workshop and bring it back to you.
Every repair carries a warranty on the part and the work: 1 or 2 years depending on what is actually in your device, and lifetime on selected screens. You see it before you pay. Liquid damage cleaning has no warranty, since liquid can cause new faults later. Full terms on our Policies page.
You do not need to check. The earliest day you can book on the price page is a day we can have your part ready, so the day you pick is the day we come.
Most hardware repairs, such as screen, battery, charging port and cameras, do not require your passcode or access to your data at all. If a repair does need it, like a factory reset or an OS reinstall, we tell you upfront and recommend backing up first.
If we cannot complete the repair, you get a full refund. No fix, no charge. Liquid damage cleaning is the exception: it is paid whether or not the device can be saved, and if the device needs a repair afterwards, we take 200 kr off. If the same issue comes back within the warranty period, we fix it again at no extra cost. New damage, such as a new drop or spill, is not covered.
Copenhagen and North Zealand. When you book on our price page, the address step shows straight away whether we can come to you and whether a call-out fee applies, before you pay. If we cannot reach your address, you are welcome to drop your device off at our workshop in Kongens Lyngby, by appointment.
MobilePay, card (Visa and Mastercard), Apple Pay and Google Pay. You pay when you book. Card, Apple Pay and Google Pay are charged when you book. With MobilePay the amount is reserved when you book and charged no later than when the repair is done.
Yes. Pick Android on our price page, choose the brand, tell us the model and what is wrong, and we email you a price. We repair Samsung, Google Pixel, OnePlus, Xiaomi, Motorola and other brands.
Use the option to describe your issue on the price page. Tell us what is going on and we send you a manual quote by email.